Terms of Service

1. Acceptance of Terms

By accessing and using the Auriqo Sportswear website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

2. Services

Auriqo Sportswear is a custom sportswear manufacturer offering OEM/ODM services. We design, manufacture, and supply custom athletic apparel including but not limited to gym wear, compression wear, team uniforms, tracksuits, hoodies, and other sportswear products.

3. Orders and Quotes

Quote Requests

All pricing is provided via quote request. Prices may vary based on quantity, customization, fabric selection, and other specifications. Quotes are valid for 30 days unless otherwise stated.

Minimum Order Quantity (MOQ)

Each product has a minimum order quantity (MOQ) which will be specified during the quotation process. MOQs may vary by product type and customization requirements.

Order Confirmation

An order is confirmed only after we receive your written approval of the quote, agreed specifications, and any required advance payment.

4. Pricing and Payment

• All prices are quoted in USD unless otherwise specified
• Payment terms are agreed upon before production begins
• Standard terms: 50% advance payment, 50% before shipment (negotiable for repeat clients)
• Payment methods accepted: Bank Transfer (T/T), Western Union, PayPal
• Prices do not include shipping, customs duties, or taxes unless explicitly stated

5. Production and Lead Times

• Sample Production: 5–10 business days after design approval
• Bulk Production: 15–30 business days after sample approval and payment
• Lead times are estimates and may vary due to order complexity, quantity, and seasonal demand
• We will notify you promptly of any significant delays

6. Customization and Artwork

Clients are responsible for providing clear artwork, logos, and design specifications. We offer design assistance but the client must provide final approval before production. Once production begins based on approved designs, changes cannot be accommodated.

7. Sampling

We strongly recommend ordering samples before bulk production. Sample costs may apply but can be adjusted against the bulk order. Samples allow you to verify quality, fit, color, and construction before committing to a full order.

8. Quality Assurance

Auriqo Sportswear maintains strict quality control standards throughout the manufacturing process. Each order undergoes multiple inspections including fabric inspection, in-line checks, and final quality audit before shipping.

9. Shipping and Delivery

• Shipping is arranged via international courier (DHL, FedEx, UPS) or sea freight
• Shipping costs are calculated based on weight, volume, and destination
• We provide tracking information for all shipments
• Risk of loss transfers to the buyer once goods are handed to the carrier
• Import duties and customs clearance are the buyer's responsibility

10. Returns and Claims

Due to the custom nature of our products, returns are generally not accepted. However:

• Claims for manufacturing defects must be reported within 7 days of delivery with photographic evidence
• We will replace or repair defective items at our cost
• Minor color variations due to screen differences are not considered defects
• Issues arising from client-approved designs or specifications are not eligible for claims

11. Intellectual Property

Clients retain ownership of their logos, designs, and brand elements. Auriqo Sportswear respects intellectual property rights and will not reproduce or distribute client designs without permission. Clients warrant that submitted designs do not infringe on third-party intellectual property rights.

12. Confidentiality

We maintain strict confidentiality regarding client designs, pricing, and business information. We will not share your proprietary information with third parties without your consent.

13. Limitation of Liability

Auriqo Sportswear's total liability shall not exceed the total amount paid by the client for the specific order in question. We are not liable for indirect, consequential, or incidental damages.

14. Force Majeure

We shall not be liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, supply chain disruptions, or other force majeure events.

15. Governing Law

These terms shall be governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved through good-faith negotiation, and if necessary, through arbitration.

16. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated terms.

17. Contact Us

For questions about these Terms of Service, please contact us at:

• Email: wajid@auriqosports.com
• Phone: +92 300 0000000
• Address: Sialkot, Pakistan